Cell Manager

The MedOps Cell Manager is responsible for translating MSF Ubuntu’s operational vision into high-quality, principled, accountable and community-centred medical-humanitarian operations.

Reporting to the MSF Ubuntu Director of Operations, the MedOps Cell Manager leads the strategic direction, operational oversight and performance of an assigned portfolio of countries, projects or thematic operational priorities. The role ensures that MSF Ubuntu’s operations are grounded in the lived realities of patients and communities, responsive to urgent humanitarian needs, and aligned with MSF’s social mission to save lives, alleviate suffering and protect human dignity.

The MedOps Cell Manager will play a central role in building MSF Ubuntu as a new Operational Directorate with a distinct operational identity: rooted locally and acting globally; driven by people-centred care; committed to community leadership; shaped by interdependence with communities, partners and the wider MSF movement; and focused on leaving positive outcomes beyond the duration of MSF’s direct intervention.

This position will be hierarchically and functionally accountable to Director of Operations, MSF Ubuntu.

The MedOps Cell Manager is a senior operational leader within MSF Ubuntu’s Operations Department and works under the authority of the Director of Operations.

The Role Works Closely With

• Heads of Programmes, Project Coordinators and country coordination teams.
• Medical, logistics, supply, HR, finance, advocacy, communications, security, analysis and community engagement functions.
• MSF Ubuntu leadership circles and operational decision-making platforms.
• Local communities, patient groups, civil society actors, academia, local institutions and other relevant actors.
• Other MSF Operational Directorates, regional hubs and international platforms.
  

Tasks & Responsibilities

Main Responsibilities

• Lead operational strategy for the assigned portfolio
  

Leads the development, implementation and review of country, regional and thematic strategies within the assigned portfolio.

• Embed community leadership and people-centred care
  

Ensures that community leadership and people-centred care are not treated as separate activities, but as core operational principles and priorities.

• Ensure quality, relevance and accountability of operations
  

Accountable for ensuring that operations within the portfolio are relevant, high-quality, ethical and accountable.

• Support Heads of Programmes, Project Coordinators and country leadership teams
  

Provides strategic supervision, guidance and support to senior field leadership.

• Lead and manage the operational cell
  

Leads a multidisciplinary operational cell and is responsible for its performance, coherence and working culture.

• Strengthen emergency preparedness and response
  

Ensures that emergency response remains central to MSF Ubuntu’s operational identity.

• Oversee security, access and risk management
  

Ensures that safety, security and access management are adapted to operational realities and grounded in MSF Ubuntu’s community acceptance-based approach.

• Drive advocacy, analysis, representation and networking
  

Ensures that advocacy and analysis are linked to operational priorities and community realities.

• Integrate communications and public positioning into operations
  

Ensures that communications and public positioning reflect MSF Ubuntu’s commitment to speaking out in solidarity with patients and communities.

• Ensure financial stewardship and responsible resource management
  

Oversees responsible planning, budgeting and resource use within the portfolio.

• Promote interdependence and operational collaboration
  

Responsible for putting interdependence into practice across the portfolio.

• Promote learning, reflection and knowledge management
  

Contributes to MSF Ubuntu as a humble, learning-oriented Operational Directorate.

• Support environmental responsibility and climate-aware operations