E-commerce Pick & Packer

The E-commerce Pick & Packer is responsible ensure that all sold items are picked, packaged, invoiced and dispatched within a duly manner and providing the customer with an exceptional online shopping experience.

• Picking, packaging and distribution of sold items
• Providing a professional level of customer service via email, phone and in person with emphasis on strong after sales service
• Print customer orders out daily
• Stock control and maintenance
• To accurately invoice all online sales into Clarity by the 6th of each month
• Process EDNs onto Clarity in a duly manner
• Check and count stock received for E-commerce inventory
• Safeguarding the stock room, prevent any unauthorized access to the best of your ability.
• To assist with all functionality of Magento (E-Commerce system) when required.
• To ensure refunds are done within the correct process and credit notes issued accordingly.
• To ensure all returns are processed correctly and dealt with efficiently and timeously.