Orders Clerk

📦 Orders Clerk – Bloemfontein! 🚛

An exciting opportunity is available for an organized and detail-oriented Orders Clerk to join a dynamic team in Bloemfontein, Free State. This role is perfect for an administrative professional who thrives in a fast-paced supply chain or commercial sales environment, ensuring that customer orders are accurately received, captured, and processed for timeous delivery.

Requirements and Qualifications:

Education: Grade 12 / Matric.

Experience: 2+ years of proven experience in an orders clerk, sales administration, or order processing position (experience within the logistics, distribution, or manufacturing sectors is highly advantageous).

Systems: Highly proficient in computerized accounting/ERP software (such as Sage Pastel, SAP, or Xero) and strong competency in MS Excel.

Skills: High level of accuracy, sharp attention to detail, and excellent organizational abilities.

Traits: Strong communication and customer service skills to effectively liaise with clients, sales representatives, and warehouse dispatch teams under pressure.

Key Responsibilities:

Order Processing: Efficiently receive, verify, and capture incoming customer orders via email, phone, or sales representatives into the invoicing system.

Inventory Verification: Confirm stock availability with the warehouse team before finalizing order confirmations and processing invoices or delivery notes.

Customer Liaison: Act as the primary point of contact for order status updates, handling queries regarding pricing, lead times, or short deliveries.

Logistics & Dispatch Coordination: Liaise closely with the dispatch and transport departments to ensure orders are packed, loaded, and routed accurately.

Data & Admin Management: Maintain meticulous records of customer orders, purchase history, and delivery notes, ensuring all physical and digital files are kept up to date.