Receptionist

Job Description

Our client in Mpumalanga is looking for a Receptionist to manage guest services, reservations, and front desk operations while delivering a high-quality lodge experience.

Key Responsibilities (5)

Manage reservations, bookings, and guest information

Handle check-ins, check-outs, and guest billing

Coordinate flights, transfers, and guest activities

Maintain admin systems, reports, and daily records

Communicate effectively with guests and internal teams

Qualifications (5)

Matric qualification

Previous reception or hospitality experience advantageous

Knowledge of hospitality systems (PANStrat beneficial)

Strong administrative and organisational ability

Experience in customer service environments

Key Skills (5)

Excellent communication and guest service skills

Strong attention to detail and accuracy

Ability to work under pressure

Good organisational and multitasking ability