Sales & Marketing Specialist

The Sales & Marketing Specialist is responsible for identifying and securing new business opportunities, promoting the company's Facilities Management services, and building long-term client relationships. This is a client-facing role requiring regular travel to meet prospective and existing clients, attend networking events, and identify new business opportunities.

The successful candidate will actively generate leads, prepare proposals and tender submissions, conduct client presentations, and contribute to marketing initiatives to grow the company's client base and increase revenue.

Key Responsibilities

Business Development & Sales

• Proactively identify and pursue new B2B business opportunities.
• Generate leads through networking, cold calling, referrals, and market research.
• Conduct client meetings, presentations, and site visits.
• Prepare quotations, proposals, and service presentations.
• Negotiate commercial terms within approved company parameters.
• Build and maintain a healthy sales pipeline.
• Achieve monthly and annual sales targets.
• Maintain strong relationships with existing clients and identify opportunities to upsell or cross-sell additional services.
• Develop and implement strategic business development initiatives to expand the company's market presence.

Tender Administration

• Identify suitable RFQs, RFPs, and tender opportunities.
• Prepare, coordinate, and submit high-quality tender responses.
• Ensure all supporting documentation is accurate, complete, and submitted within deadlines.
• Liaise with operational teams to obtain pricing, technical information, and supporting documentation.
• Maintain an up-to-date tender register and monitor submission deadlines.
• Coordinate post-submission follow-ups and maintain records of tender outcomes.

Marketing

• Promote the company's Facilities Management services across target industries.
• Represent the company at networking events, exhibitions, and client functions.
• Assist in developing marketing material, company profiles, capability statements, and presentations.
• Support digital marketing initiatives, including LinkedIn, website content, and promotional campaigns.
• Monitor competitor activity and identify emerging market opportunities.
• Assist in strengthening brand awareness and market positioning.

Client Relationship Management

• Develop and maintain strong relationships with prospective and existing clients.
• Conduct regular client visits to understand operational requirements and identify new opportunities.
• Ensure excellent customer service throughout the sales cycle.
• Follow up on quotations, proposals, and tenders to maximise conversion opportunities.
• Address client concerns promptly and professionally to ensure high levels of customer satisfaction.

Reporting

• Submit weekly sales and activity reports.
• Maintain accurate CRM records and client information.
• Report on sales pipeline, marketing activities, and tender progress.
• Prepare monthly sales forecasts and performance reports.
• Track sales performance against agreed targets and recommend improvement initiatives.

Minimum Requirements

Qualifications

• Diploma or Degree in Marketing, Business Management, Sales, Commerce, or a related field.

Experience

• 3–5 years' experience in a Sales, Business Development, or Marketing role.
• Proven B2B sales experience.
• Experience within the Facilities Management, Cleaning, Security, Renewable Energy, Construction, Engineering, or related services industry will be advantageous.
• Experience preparing tenders, quotations, and proposals.
• Demonstrated ability to generate new business and consistently achieve sales targets.