Senior Learner Management and Placement Specialist

We are seeking a mature, highly organised, and dependable Senior Learner Management & Placement Administrator to support the operational delivery and compliance of our learner programmes.

This is a senior administrative role requiring strong attention to detail, sound judgment, high accountability, and the ability to manage critical operational controls with minimal supervision.

The successful candidate must be confident, process-driven, and comfortable following up, enforcing deadlines, and escalating concerns when controls are not met.

Key Responsibilities

Learner Placement Administration

• Coordinate learner onboarding and placement administration
• Ensure placement readiness before learner activation
• Maintain accurate learner and host site records
• Ensure all required documentation is complete and compliant

Host Site Coordination

• Liaise with host site HR departments, mentors, and learners
• Verify mentor allocations through official host contacts
• Confirm reporting structures and placement details
• Follow up on placement issues and resolve administrative bottlenecks

Monitoring & Operational Controls

Take ownership of daily operational controls including:

• Placement approval tracking
• Mentor verification
• Attendance monitoring
• Timesheet verification
• Escalation tracking
• Incident logging
• Document control

Risk Flagging & Escalation

• Identify discrepancies, gaps, or compliance risks
• Flag non-attendance or irregularities immediately
• Escalate concerns proactively to management
• Support incident investigations with accurate records and evidence

Reporting & Systems

• Maintain operational trackers and databases
• Prepare weekly and monthly operational reports
• Ensure records remain audit-ready
• Support process improvement and system discipline

Minimum Requirements

• Grade 12 (essential)
• Relevant qualification in Administration, HR, Training, or Operations advantageous
• Minimum 5 years administrative / operations experience
• Minimum 2 years in a senior administrative or coordinator role
• Strong Microsoft Excel, Word, and reporting skills
• Experience in Temporary Employment Services, Learnership Training Administration, HR or similar environments is advantageous